Download NTRsupport Pro 1.0

About NTRsupport Pro

Built to decrease travel costs and increase support efficiency, NTRsupport Pro is a remote support solution for IT Professionals and SMBs: powerful, portable, and easy to use.

Remote ControlTake complete control of a customer's desktop to diagnose a problem, implement a fix or demonstrate a solution. Only an Internet connection is required

Session Assignment and SchedulingIntegrate your support operation into your overall agenda. The sessions you assign go directly into your NTRsupport Pro calendar and can be imported to your Outlook agenda in one click via iCal files.

PortabliltyNTRsupport Pro packs all you need for effective remote support into a small, self-contained widget.

StayConnectedTemporary installation of dynamic client software on the customer's PC lets you keep working even when the customer is not present, eliminating downtime and creating flexibility at both ends of the support exchange.

Remote DiagnosticsGather and save or export details about the operating system, service pack, IP configuration, memory, and much more - without customer assistance.

Reboot/Reconnect in safe modeInstall application, upgrade, or patches on unattended computers or guide non-technical users through product installations or upgrades without exiting the support session or requiring user intervention.

File Transfer and Remote PrintingEasy drag and drop file transfer lets you apply patche, send URLs and update, or receive log files with customer-approval. Print remote documents locally without having to configure printers.

Zero FootprintAny record of the support exchange disappears from the customer computer immediately after the session end, making your support as non-invasive as it is immediate.

Multi-session CapabilitySupport or train up to 8 customers through simultaneous sessions in which all remote support to PC capabilities are available.

Changes in this version:

System requirements: